Secured Signing incident

Secured Signing Website US Region upload files is not working well

Minor Resolved View vendor source →

Secured Signing experienced a minor incident on March 3, 2025 affecting Secured Signing Website US Region, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 07:09 PM UTC
Resolved
Mar 03, 2025, 08:44 PM UTC
Duration
1h 34m
Detected by Pingoru
Mar 03, 2025, 07:09 PM UTC

Affected components

Secured Signing Website US Region

Update timeline

  1. investigating Mar 03, 2025, 07:09 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 03, 2025, 07:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 03, 2025, 07:28 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 03, 2025, 08:00 PM UTC

    We are continuing to investigate this issue.

  5. identified Mar 03, 2025, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Mar 03, 2025, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Mar 03, 2025, 08:44 PM UTC

    This incident has been resolved.