Secured Signing incident

[NZ Region] Integration User Connection

Minor Resolved View vendor source →

Secured Signing experienced a minor incident on September 22, 2025 affecting Secured Signing Website NZ Region, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 11:16 PM UTC
Resolved
Sep 23, 2025, 03:59 AM UTC
Duration
4h 42m
Detected by Pingoru
Sep 22, 2025, 11:16 PM UTC

Affected components

Secured Signing Website NZ Region

Update timeline

  1. investigating Sep 22, 2025, 11:16 PM UTC

    We are currently investigating an issue affecting some integrations like JobAdder, Bullhorn, Sharepoint and others, in New Zealand Region Only. This is related to Integration User Connection.

  2. identified Sep 22, 2025, 11:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 23, 2025, 01:55 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 23, 2025, 02:55 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Sep 23, 2025, 03:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 23, 2025, 03:59 AM UTC

    This incident has been resolved.