SecureAuth incident

IAM SaaS US Region - Something has gone wrong

Minor Resolved View vendor source →

SecureAuth experienced a minor incident on August 21, 2025 affecting US Region, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 07:13 PM UTC
Resolved
Aug 21, 2025, 08:45 PM UTC
Duration
1h 32m
Detected by Pingoru
Aug 21, 2025, 07:13 PM UTC

Affected components

US Region

Update timeline

  1. identified Aug 21, 2025, 07:13 PM UTC

    IAM SaaS US Region is experiencing performance degradation, which is leading to an increase in 500 errors. We have identified the issue and are implementing a resolution. We will provide an update once available, please reach out to [email protected] with any questions

  2. monitoring Aug 21, 2025, 07:59 PM UTC

    We have applied the resolution and are no longer seeing 500 error spikes. We will continue to monitor. We will provide an update once available, please reach out to [email protected] with any questions

  3. resolved Aug 21, 2025, 08:45 PM UTC

    This incident has been resolved.