Section incident

API calls degraded

Major Resolved View vendor source →

Section experienced a major incident on June 1, 2021 affecting API, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2021, 11:29 AM UTC
Resolved
Jun 01, 2021, 12:30 PM UTC
Duration
1h
Detected by Pingoru
Jun 01, 2021, 11:29 AM UTC

Affected components

API

Update timeline

  1. investigating Jun 01, 2021, 11:29 AM UTC

    Some API calls are intermittently failing - Engineering teams investigating

  2. investigating Jun 01, 2021, 12:01 PM UTC

    We are continuing to investigate the issue that's impacting global cache clears and environment deployments.

  3. identified Jun 01, 2021, 12:11 PM UTC

    We've identified the issue and are working on deploying a fix.

  4. monitoring Jun 01, 2021, 12:17 PM UTC

    A fix has been deployed and we are monitoring the results.

  5. resolved Jun 01, 2021, 12:30 PM UTC

    The issue has been resolved and cache clears and environment deployments have returned to a functioning state.