Section incident

NYC Region degraded service

Major Resolved View vendor source →

Section experienced a major incident on July 28, 2021 affecting New York, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2021, 04:41 PM UTC
Resolved
Jul 28, 2021, 08:02 PM UTC
Duration
3h 21m
Detected by Pingoru
Jul 28, 2021, 04:41 PM UTC

Affected components

New York

Update timeline

  1. investigating Jul 28, 2021, 04:41 PM UTC

    We have experienced a data center outage in the NYC region. Our systems detected this and routed traffic to other locations. We are now monitoring for the safe return of traffic to the region.

  2. monitoring Jul 28, 2021, 04:49 PM UTC

    We are continuing to monitor the nyc region to return traffic

  3. resolved Jul 28, 2021, 08:02 PM UTC

    The data center issue is resolved and we have started to direct traffic back to the NYC region.