Section incident

Section Management Console Issues

Critical Resolved View vendor source →

Section experienced a critical incident on January 17, 2022 affecting Console and API, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2022, 01:50 AM UTC
Resolved
Jan 17, 2022, 03:35 AM UTC
Duration
1h 44m
Detected by Pingoru
Jan 17, 2022, 01:50 AM UTC

Affected components

ConsoleAPI

Update timeline

  1. investigating Jan 17, 2022, 02:17 AM UTC

    Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

  2. monitoring Jan 17, 2022, 02:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jan 17, 2022, 02:27 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 17, 2022, 02:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 17, 2022, 03:35 AM UTC

    This incident has been resolved.