Section incident

Anycast network degradation

Major Resolved View vendor source →

Section experienced a major incident on May 10, 2021, lasting 12h 33m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2021, 05:00 AM UTC
Resolved
May 10, 2021, 05:34 PM UTC
Duration
12h 33m
Detected by Pingoru
May 10, 2021, 05:00 AM UTC

Update timeline

  1. investigating May 10, 2021, 05:00 AM UTC

    We are currently investigating this issue.

  2. investigating May 10, 2021, 05:20 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 10, 2021, 06:07 AM UTC

    We are continuing to investigate this issue.

  4. identified May 10, 2021, 06:58 AM UTC

    Our upstream provider has identified an issue and is working on a resolution.

  5. identified May 10, 2021, 07:43 AM UTC

    A work around has been identified and is currently being implemented

  6. monitoring May 10, 2021, 07:46 AM UTC

    A workaround has been implemented and we are monitoring the incident.

  7. resolved May 10, 2021, 05:34 PM UTC

    This incident has been resolved.