Section incident

Section Management Console Issues

Major Resolved View vendor source →

Section experienced a major incident on May 13, 2022 affecting Console and API, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2022, 06:25 PM UTC
Resolved
May 13, 2022, 09:07 PM UTC
Duration
2h 41m
Detected by Pingoru
May 13, 2022, 06:25 PM UTC

Affected components

ConsoleAPI

Update timeline

  1. investigating May 13, 2022, 06:25 PM UTC

    Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

  2. investigating May 13, 2022, 06:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 13, 2022, 07:32 PM UTC

    We are continuing to investigate this issue.

  4. monitoring May 13, 2022, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 13, 2022, 09:07 PM UTC

    This incident has been resolved.