Section experienced a major incident on September 7, 2022 affecting API, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Sep 07, 2022, 12:55 AM UTC
On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.
- identified Sep 07, 2022, 01:32 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 07, 2022, 02:11 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 07, 2022, 02:11 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 07, 2022, 03:41 AM UTC
This incident has been resolved.