Sectigo Outage History

Sectigo had 8 outages in the last 2 years totaling 405h 6m of downtime — averaging 0.3 incidents per month.

There were 8 Sectigo outages since April 23, 2026 totaling 405h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://sectigo.status.io

Minor August 12, 2026

Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services).

Detected by Pingoru: Aug 12, 2026, 03:08 AM UTC
Resolved: Aug 12, 2026, 03:46 AM UTC
Duration: 38m

Affected: Certificate Lifecycle Management PlatformsCertificate Lifecycle Management Platforms (SCM (cert-manager.com))Certificate Lifecycle Management Platforms (SCM (hard.cert-manager.com))Certificate Lifecycle Management Platforms (SCM (eu.cert-manager.com))WebsitesWebsites (https://partner.sectigo.com/)

Timeline · 1 update

investigating Aug 12, 2026, 03:08 AM UTC

Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). Our backend team is actively investigating the incident. As a result, some customers may experience issues logging in to SCM (Sectigo Certificate Manager) or SPP using SAS authentication. Standard username/password logins and IdP (Identity Provider) logins are not affected and continue to operate normally. We are working to resolve the issue as quickly as possible and will provide updates as soon as more information becomes available. For additional information or assistance, please contact Sectigo Support.

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Minor June 11, 2026

Sectigo is reporting a delay in certificate issuance.

Detected by Pingoru: Jun 11, 2026, 06:28 PM UTC
Resolved: Jun 16, 2026, 02:13 PM UTC
Duration: 4d 19h

Affected: Certificate Issuing PlatformsCertificate Issuing Platforms (Public CA)

Timeline · 3 updates

investigating Jun 11, 2026, 06:28 PM UTC

We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance.
identified Jun 11, 2026, 07:11 PM UTC

We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details.
monitoring Jun 11, 2026, 07:19 PM UTC

A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved.

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Minor June 8, 2026

Degraded Performance – Certificate Issuance (Delays)

Detected by Pingoru: Jun 08, 2026, 06:04 PM UTC
Resolved: Jun 09, 2026, 06:52 PM UTC
Duration: 1d

Affected: Certificate Issuing PlatformsCertificate Issuing Platforms (Public CA)

Timeline · 3 updates

investigating Jun 08, 2026, 06:04 PM UTC

We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance.
identified Jun 08, 2026, 06:41 PM UTC

We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details.
monitoring Jun 08, 2026, 06:52 PM UTC

Summary: A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved.

Read the full incident report →

Minor May 19, 2026

Sectigo reporting an issue with our ACME service - Certificate Lifecycle Management Platform

Detected by Pingoru: May 19, 2026, 11:51 AM UTC
Resolved: May 20, 2026, 07:57 AM UTC
Duration: 20h 5m

Timeline · 2 updates

investigating May 19, 2026, 11:51 AM UTC

We are currently investigating an issue affecting certificate issuance via our ACME service. Customers may experience increased response times when interacting with the ACME endpoint (acme.enterprise.sectigo.com), and in some cases requests may fail with timeout errors (HTTP 504). Our engineering teams are actively working to identify the cause and restore normal service as a priority. Further updates will be provided as information becomes available.
monitoring May 19, 2026, 02:11 PM UTC

Performance has now stabilised, and the service is operating normally for customers interacting with the ACME endpoint. The current platform status has been set to Operational, and monitoring is ongoing to ensure continued stability. We apologise for any inconvenience this may cause and appreciate your understanding and patience. If you continue to experience any further issues, please contact our Support Team for assistance.

Read the full incident report →

Major May 18, 2026

Sectigo reporting an issue with our private CA backend

Detected by Pingoru: May 18, 2026, 05:48 PM UTC
Resolved: May 19, 2026, 06:20 PM UTC
Duration: 1d

Affected: Certificate Issuing PlatformsCertificate Issuing Platforms (Private CA)

Timeline · 2 updates

investigating May 18, 2026, 05:48 PM UTC

Sectigo is currently experiencing an outage affecting our Private CA backend. Our engineering team is actively investigating the issue. We apologize for the inconvenience and will provide updates as soon as more information becomes available. At this time, private certificate issuance is unavailable.
monitoring May 18, 2026, 07:10 PM UTC

The issue has been identified and resolved. Our teams are continuing to monitor the situation. Thank you for your patience. We will keep you posted if we encounter any further issues.

Read the full incident report →

Minor May 11, 2026

Sectigo is reporting service disruption with our Certificate Lifecycle Management Platform

Detected by Pingoru: May 11, 2026, 12:53 PM UTC
Resolved: May 11, 2026, 04:06 PM UTC
Duration: 3h 12m

Affected: Certificate Lifecycle Management PlatformsCertificate Lifecycle Management Platforms (SCM (eu.cert-manager.com))

Timeline · 1 update

monitoring May 11, 2026, 12:53 PM UTC

We are aware of an issue that recently impacted our Certificate Lifecycle Management Platform in the EU environment, accessible via Certificate Manager – EU https://eu.cert-manager.com The service has now been restored, and platform availability has returned to normal levels. Our backend teams are actively monitoring system performance to ensure continued stability. Further updates will be shared should additional information become available. We appreciate your patience and understanding during this time.

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Minor April 30, 2026

Service Disruption – SCM and Public CA

Detected by Pingoru: Apr 30, 2026, 11:38 PM UTC
Resolved: May 01, 2026, 06:34 PM UTC
Duration: 18h 55m

Affected: Certificate Issuing PlatformsCertificate Issuing Platforms (Public CA)Certificate Lifecycle Management PlatformsCertificate Lifecycle Management Platforms (SCM (cert-manager.com))Certificate Lifecycle Management Platforms (SCM (hard.cert-manager.com))Client AreasClient Areas (secure.trust-provider.com)Client Areas (secure.sectigo.com)

Timeline · 1 update

monitoring Apr 30, 2026, 11:38 PM UTC

The issue impacting Sectigo Certificate Manager (SCM) and the Sectigo Public CA has been resolved. Service access has been restored, and certificate management and enrollment operations are functioning normally. Our teams are continuing to monitor the environment closely to ensure ongoing stability. We will provide a final update once monitoring is complete.

Read the full incident report →

Minor April 23, 2026

Sectigo is reporting a service disruption with Sectigo Partner Platform (SPP)

Detected by Pingoru: Apr 23, 2026, 01:23 PM UTC
Resolved: May 01, 2026, 06:34 PM UTC
Duration: 8d 5h

Affected: WebsitesWebsites (https://partner.sectigo.com/)

Timeline · 4 updates

investigating Apr 23, 2026, 01:23 PM UTC

Sectigo is reporting a service disruption affecting loading access to Sectigo Partner Platform (SPP) We apologize for the inconvenience this may cause. The issue is currently under investigation. We appreciate your patience.
monitoring Apr 23, 2026, 06:03 PM UTC

The issue has been identified and resolved We will continue monitoring and provide further updates if necessary. Thank you for your understanding and patience.
investigating Apr 24, 2026, 11:38 AM UTC

Sectigo is reporting a service disruption affecting loading access to Sectigo Partner Platform (SPP) We apologize for the inconvenience this may cause. The issue is currently under investigation. We appreciate your patience.
monitoring Apr 24, 2026, 06:23 PM UTC

Access Issue to Sectigo Partner Platform (SPP) URL: https://partner.sectigo.com Access issue affecting the Sectigo Partner Platform (SPP) has been identified. The current platform status has been set to Operational, and monitoring is ongoing to ensure continued stability. We apologise for any inconvenience this may cause and appreciate your understanding and patience. If you continue to experience any further issues, please contact our Support Team for assistance.

Read the full incident report →