Sectigo Outage History
Sectigo is up right nowPingoru has recorded 11 incidents for Sectigo: 11 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 179 of 720 (25%) |
| May 2026 | 3 | 60 of 744 (8%) |
| June 2026 | 2 | 141 of 720 (20%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 3 | 9 of 744 (1%) |
| November 2026 | 0 | 0 of 89 (0%) |
Incidents, newest first
Minor October 26, 2026 Degraded Performance – cert-manager.com 2h 24m Certificate Lifecycle Management Platforms, Certificate Lifecycle Management Platforms (Certificate Lifecycle Management Platforms — SCM (cert-manager.com))
Started Oct 26, 2026, 06:44 PM UTC· resolved Oct 26, 2026, 09:09 PM UTC
- investigating Oct 26, 2026, 06:44 PM UTC
Sectigo Certificate Manager (SCM) issue: We are currently investigating degraded performance affecting cert-manager.com, where some users may experience “Connection to server lost” errors. Our team is actively investigating the issue. We will provide further updates as more information becomes available.
- monitoring Oct 26, 2026, 07:42 PM UTC
Sectigo Certificate Manager (SCM) issue: We have identified and fixed the issue causing degraded performance on cert-manager.com. The service is now fully restored. We will keep monitoring the platform to make sure it remains stable and fully operational. We appreciate your patience and apologize for any inconvenience this may have caused. Thank you for your understanding.
- resolved Oct 26, 2026, 09:09 PM UTC
The issue causing degraded performance on cert-manager.com has been resolved. We are continuing to monitor the service to ensure stability. We apologize for the inconvenience and thank you for your patience.
Minor October 6, 2026 Sectigo is reporting a delay in certificate issuance. 22m Certificate Issuing Platforms, Certificate Issuing Platforms (Certificate Issuing Platforms — Public CA)
Started Oct 06, 2026, 08:40 PM UTC· resolved Oct 06, 2026, 09:02 PM UTC
- investigating Oct 06, 2026, 08:40 PM UTC
We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance.
- identified Oct 06, 2026, 08:49 PM UTC
We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details.
- monitoring Oct 06, 2026, 08:52 PM UTC
A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved.
- resolved Oct 06, 2026, 09:02 PM UTC
Issue has been resolved.
Minor October 2, 2026 Intermittent Service Interruption Notice 6h 20m Certificate Issuing Platforms, Certificate Issuing Platforms (Certificate Issuing Platforms — Public CA), Certificate Issuing Platforms (Certificate Issuing Platforms — Private CA), Certificate Issuing Platforms (Certificate Issuing Platforms — Private CA - EU) and 22 more
Started Oct 02, 2026, 03:22 PM UTC· resolved Oct 02, 2026, 09:43 PM UTC
- investigating Oct 02, 2026, 03:22 PM UTC
We are currently experiencing an intermittent service interruption affecting parts of our sectigo services. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will provide further updates as soon as more information becomes available. Thank you for your understanding.
- monitoring Oct 02, 2026, 04:16 PM UTC
Update: Service Restored The intermittent service interruption affecting our services appears to be resolved. Our team has implemented corrective measures, and services are currently operating normally. We are continuing to closely monitor the environment to ensure stability and will provide additional updates if necessary. Thank you for your patience and understanding.
- resolved Oct 02, 2026, 09:43 PM UTC
The issue has been resolved.
Minor August 12, 2026 Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). 37m Certificate Lifecycle Management Platforms, Certificate Lifecycle Management Platforms (Certificate Lifecycle Management Platforms — SCM (cert-manager.com)), Certificate Lifecycle Management Platforms (Certificate Lifecycle Management Platforms — SCM (hard.cert-manager.com)), Certificate Lifecycle Management Platforms (Certificate Lifecycle Management Platforms — SCM (eu.cert-manager.com)) and 2 more
Started Aug 12, 2026, 03:08 AM UTC· resolved Aug 12, 2026, 03:46 AM UTC
- investigating Aug 12, 2026, 03:08 AM UTC
Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). Our backend team is actively investigating the incident. As a result, some customers may experience issues logging in to SCM (Sectigo Certificate Manager) or SPP using SAS authentication. Standard username/password logins and IdP (Identity Provider) logins are not affected and continue to operate normally. We are working to resolve the issue as quickly as possible and will provide updates as soon as more information becomes available. For additional information or assistance, please contact Sectigo Support.
- resolved Aug 12, 2026, 03:46 AM UTC
We have identified and resolved the issue affecting SAS (Sectigo Authentication Services). Customers should now be able to log in to SCM (Sectigo Certificate Manager) and SPP using SAS authentication as expected. Standard username/password logins and IdP (Identity Provider) logins were not affected during this incident. Our teams will continue to closely monitor the service to ensure continued stability. If you experience any further issues, please contact Sectigo Support for assistance.
Minor June 11, 2026 Sectigo is reporting a delay in certificate issuance. 4d 19h Certificate Issuing Platforms, Certificate Issuing Platforms (Certificate Issuing Platforms — Public CA)
Started Jun 11, 2026, 06:28 PM UTC· resolved Jun 16, 2026, 02:13 PM UTC
- investigating Jun 11, 2026, 06:28 PM UTC
We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance.
- identified Jun 11, 2026, 07:11 PM UTC
We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details.
- monitoring Jun 11, 2026, 07:19 PM UTC
A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved.
Minor June 8, 2026 Degraded Performance – Certificate Issuance (Delays) 1d Certificate Issuing Platforms, Certificate Issuing Platforms (Certificate Issuing Platforms — Public CA)
Started Jun 08, 2026, 06:04 PM UTC· resolved Jun 09, 2026, 06:52 PM UTC
- investigating Jun 08, 2026, 06:04 PM UTC
We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance.
- identified Jun 08, 2026, 06:41 PM UTC
We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details.
- monitoring Jun 08, 2026, 06:52 PM UTC
Summary: A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved.
Minor May 19, 2026 Sectigo reporting an issue with our ACME service - Certificate Lifecycle Management Platform 20h 5m Certificate Lifecycle Management Platforms, Certificate Lifecycle Management Platforms (Certificate Lifecycle Management Platforms — SCM (cert-manager.com)), Certificate Lifecycle Management Platforms (Certificate Lifecycle Management Platforms — SCM (hard.cert-manager.com)), Certificate Lifecycle Management Platforms (Certificate Lifecycle Management Platforms — SCM (eu.cert-manager.com))
Started May 19, 2026, 11:51 AM UTC· resolved May 20, 2026, 07:57 AM UTC
- investigating May 19, 2026, 11:51 AM UTC
We are currently investigating an issue affecting certificate issuance via our ACME service. Customers may experience increased response times when interacting with the ACME endpoint (acme.enterprise.sectigo.com), and in some cases requests may fail with timeout errors (HTTP 504). Our engineering teams are actively working to identify the cause and restore normal service as a priority. Further updates will be provided as information becomes available.
- monitoring May 19, 2026, 02:11 PM UTC
Performance has now stabilised, and the service is operating normally for customers interacting with the ACME endpoint. The current platform status has been set to Operational, and monitoring is ongoing to ensure continued stability. We apologise for any inconvenience this may cause and appreciate your understanding and patience. If you continue to experience any further issues, please contact our Support Team for assistance.
Major May 18, 2026 Sectigo reporting an issue with our private CA backend 1d Certificate Issuing Platforms, Certificate Issuing Platforms (Certificate Issuing Platforms — Private CA)
Started May 18, 2026, 05:48 PM UTC· resolved May 19, 2026, 06:20 PM UTC
- investigating May 18, 2026, 05:48 PM UTC
Sectigo is currently experiencing an outage affecting our Private CA backend. Our engineering team is actively investigating the issue. We apologize for the inconvenience and will provide updates as soon as more information becomes available. At this time, private certificate issuance is unavailable.
- monitoring May 18, 2026, 07:10 PM UTC
The issue has been identified and resolved. Our teams are continuing to monitor the situation. Thank you for your patience. We will keep you posted if we encounter any further issues.
Minor May 11, 2026 Sectigo is reporting service disruption with our Certificate Lifecycle Management Platform 3h 12m Certificate Lifecycle Management Platforms, Certificate Lifecycle Management Platforms (Certificate Lifecycle Management Platforms — SCM (eu.cert-manager.com))
Started May 11, 2026, 12:53 PM UTC· resolved May 11, 2026, 04:06 PM UTC
- monitoring May 11, 2026, 12:53 PM UTC
We are aware of an issue that recently impacted our Certificate Lifecycle Management Platform in the EU environment, accessible via Certificate Manager – EU https://eu.cert-manager.com The service has now been restored, and platform availability has returned to normal levels. Our backend teams are actively monitoring system performance to ensure continued stability. Further updates will be shared should additional information become available. We appreciate your patience and understanding during this time.
Minor April 30, 2026 Service Disruption – SCM and Public CA 18h 55m Certificate Issuing Platforms, Certificate Issuing Platforms (Certificate Issuing Platforms — Public CA), Certificate Lifecycle Management Platforms, Certificate Lifecycle Management Platforms (Certificate Lifecycle Management Platforms — SCM (cert-manager.com)) and 4 more
Started Apr 30, 2026, 11:38 PM UTC· resolved May 01, 2026, 06:34 PM UTC
- monitoring Apr 30, 2026, 11:38 PM UTC
The issue impacting Sectigo Certificate Manager (SCM) and the Sectigo Public CA has been resolved. Service access has been restored, and certificate management and enrollment operations are functioning normally. Our teams are continuing to monitor the environment closely to ensure ongoing stability. We will provide a final update once monitoring is complete.
Minor April 23, 2026 Sectigo is reporting a service disruption with Sectigo Partner Platform (SPP) 8d 5h Websites, Websites (Websites — https://partner.sectigo.com/)
Started Apr 23, 2026, 01:23 PM UTC· resolved May 01, 2026, 06:34 PM UTC
- investigating Apr 23, 2026, 01:23 PM UTC
Sectigo is reporting a service disruption affecting loading access to Sectigo Partner Platform (SPP) We apologize for the inconvenience this may cause. The issue is currently under investigation. We appreciate your patience.
- monitoring Apr 23, 2026, 06:03 PM UTC
The issue has been identified and resolved We will continue monitoring and provide further updates if necessary. Thank you for your understanding and patience.
- investigating Apr 24, 2026, 11:38 AM UTC
Sectigo is reporting a service disruption affecting loading access to Sectigo Partner Platform (SPP) We apologize for the inconvenience this may cause. The issue is currently under investigation. We appreciate your patience.
- monitoring Apr 24, 2026, 06:23 PM UTC
Access Issue to Sectigo Partner Platform (SPP) URL: https://partner.sectigo.com Access issue affecting the Sectigo Partner Platform (SPP) has been identified. The current platform status has been set to Operational, and monitoring is ongoing to ensure continued stability. We apologise for any inconvenience this may cause and appreciate your understanding and patience. If you continue to experience any further issues, please contact our Support Team for assistance.