Searchspring incident

Stuck Indexes

Notice Resolved View vendor source →

Searchspring experienced a notice incident on March 24, 2022 affecting Indexing, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2022, 04:43 PM UTC
Resolved
Mar 24, 2022, 05:55 PM UTC
Duration
1h 11m
Detected by Pingoru
Mar 24, 2022, 04:43 PM UTC

Affected components

Indexing

Update timeline

  1. monitoring Mar 24, 2022, 04:43 PM UTC

    We are reopening the previous issue for the Stuck indexes as we have noticed an increase in indexing delays after rolling out a fix. At this time we are continuing to monitor this matter.

  2. monitoring Mar 24, 2022, 04:54 PM UTC

    We have noticed a decrease in indexing delays, but are continuing to monitor this matter.

  3. monitoring Mar 24, 2022, 05:10 PM UTC

    Our team is continuing to monitor the rolled-out fix.

  4. monitoring Mar 24, 2022, 05:25 PM UTC

    Our indexing queue looks to be stabilizing, however, we will continue to monitor this matter.

  5. monitoring Mar 24, 2022, 05:41 PM UTC

    We are continuing to monitor the indexing queue to ensure the rolled-out fix resolves the issue.

  6. resolved Mar 24, 2022, 05:55 PM UTC

    This incident has been resolved.