Searchspring experienced a critical incident on June 21, 2022 affecting Indexing, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing
Update timeline
- investigating Jun 21, 2022, 02:33 PM UTC
We are seeing increased error rates in indexing. We have temporarily paused indexing while we explore this issue.
- monitoring Jun 21, 2022, 02:52 PM UTC
We have identified the issue and applied a fix to address it. It appears that indexing operations are now completing successfully. We'll continue to monitor the situation.
- resolved Jun 21, 2022, 03:01 PM UTC
This issue has been resolved and error rates have returned to normal.