Searchspring experienced a minor incident on April 6, 2023 affecting Indexing, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing
Update timeline
- investigating Apr 06, 2023, 11:55 AM UTC
We are currently experiencing increased error rates with our indexing system resulting in indexing failures. This is affecting a subset of our customers. There is no impact on our core search and category page functionality. We are investigating the issue and will provide an update again in 30 minutes.
- resolved Apr 06, 2023, 12:36 PM UTC
This incident has been resolved.