Searchspring experienced a major incident on April 24, 2023 affecting Search, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Search
Update timeline
- investigating Apr 24, 2023, 08:10 PM UTC
We are currently investigating an issue where search and category pages are not showing any results for all customers. We are urgently looking into this issue and will continue to provide updates.
- monitoring Apr 24, 2023, 08:19 PM UTC
A fix has been implemented and we are continuing to monitor the issue.
- resolved Apr 24, 2023, 08:34 PM UTC
This incident has been resolved.