Searchspring incident

Searchspring Managment Console Functionality Issues

Minor Resolved View vendor source →

Searchspring experienced a minor incident on May 30, 2023 affecting SMC ( Searchspring Management Console ), lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 07:08 PM UTC
Resolved
May 30, 2023, 10:26 PM UTC
Duration
3h 18m
Detected by Pingoru
May 30, 2023, 07:08 PM UTC

Affected components

SMC ( Searchspring Management Console )

Update timeline

  1. monitoring May 30, 2023, 07:08 PM UTC

    We have identified an issue with our Searchspring Management Console (SMC). Currently, we are experiencing some issues due to a third-party service we use for fonts and iconography (Font Awesome) which is experiencing an outage. We have seen this causing SMC visuals and functionality to be impacted, sometimes intermittently. We will continue to monitor the third-party status page for updates and will update you here once we know more.

  2. monitoring May 30, 2023, 07:55 PM UTC

    Update: Third-party, Font Awesome updated their status to still degraded, but "a fix has been implemented and we are monitoring"

  3. resolved May 30, 2023, 10:26 PM UTC

    The fix previously mentioned seems to have resolved the issues with the Searchspring Management Console (SMC).