Searchspring experienced a minor incident on July 18, 2023 affecting Search, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 18, 2023, 05:25 PM UTC
A small percentage of customers are experiencing unreliability in search and category navigation. A third party service we rely on (AWS Cloudfront) is experiencing an outage, that is impacting our customers. This is causing inconsistencies in our ability to provide results on Search and Category pages. Our team is still investigating and you can expect another update in 30 minutes.
- monitoring Jul 18, 2023, 05:37 PM UTC
We have identified that Amazon CloudFront had a global outage which they now report resolved. This outage will not impact any services in a long standing way, and we expect all services to return to normal right away. We are monitoring the situation and will make updates accordingly.
- resolved Jul 18, 2023, 08:50 PM UTC
This incident has been resolved.