Searchspring incident

Intermittent Issues with Searchspring Management Console

Searchspring experienced a notice incident on November 21, 2023 affecting SMC ( Searchspring Management Console ), lasting 19h 54m. The incident has been resolved; the full update timeline is below.

Started: Nov 21, 2023, 06:59 PM UTC
Resolved: Nov 22, 2023, 02:53 PM UTC
Duration: 19h 54m
Detected by Pingoru: Nov 21, 2023, 06:59 PM UTC

Affected components

SMC ( Searchspring Management Console )

Update timeline

investigating Nov 21, 2023, 06:59 PM UTC

We are currently investigating reports of customers experiencing a slow or non-functional Management Console. We will post an update here in 30~ minutes.
monitoring Nov 21, 2023, 07:14 PM UTC

We recently experienced an outage with a third-party service that was affecting the performance of the SMC. The SMC is now back to operational status. We are actively monitoring for any remaining impact.
resolved Nov 22, 2023, 02:53 PM UTC

This incident has been resolved.