Searchspring experienced a notice incident on February 8, 2024 affecting Search, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Search
Update timeline
- investigating Feb 08, 2024, 05:24 PM UTC
We are experiencing a partial outage for a subset of customers where the Searchspring search API is not returning results. We are actively investigating. We will update you here in 30 minutes or sooner.
- monitoring Feb 08, 2024, 05:43 PM UTC
We have identified the root cause and the issue is now resolved. Search API service is returning to normal, and the team will be monitoring the systems for the next several hours for any further anomalies.
- resolved Feb 08, 2024, 09:54 PM UTC
This incident has been resolved.