Searchspring incident

Indexing Slowness

Notice Resolved View vendor source →

Searchspring experienced a notice incident on February 12, 2024 affecting Indexing, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 11:13 PM UTC
Resolved
Feb 13, 2024, 01:07 AM UTC
Duration
1h 53m
Detected by Pingoru
Feb 12, 2024, 11:13 PM UTC

Affected components

Indexing

Update timeline

  1. investigating Feb 12, 2024, 11:13 PM UTC

    We are currently experiencing degraded performance for indexing. Indexing jobs could take longer than expected. We are actively investigating and will provide an update here within the next 30 minutes.

  2. monitoring Feb 13, 2024, 12:01 AM UTC

    We have identified and addressed the problem, and the queue is recovering. We will update you again within 30 minutes

  3. monitoring Feb 13, 2024, 12:38 AM UTC

    No change from the prior message. The queue remains in the process of recovery and we are monitoring. Another update in 30ish minutes

  4. monitoring Feb 13, 2024, 01:06 AM UTC

    Indexing has returned to normal. We will continue to monitor but do not expect any further issues and will close out this incident

  5. monitoring Feb 13, 2024, 01:07 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 13, 2024, 01:07 AM UTC

    This incident has been resolved.