Searchspring experienced a minor incident on February 22, 2024 affecting Indexing, lasting 4d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 22, 2024, 05:57 PM UTC
We are currently experiencing intermittent slowdowns in our bulk indexing process. While sites are still completing, you may notice that it is taking longer than usual. Our engineering team is actively investigating the issue to identify the root cause. We are prioritizing this matter and will provide updates as soon as we have more information.
- identified Feb 26, 2024, 08:13 PM UTC
The engineering team has advised that we are still working on the delays in bulk indexing. Slow down and delays are still being experienced intermittently by some clients. We will update you as soon as we have more information to offer.
- resolved Feb 26, 2024, 09:44 PM UTC
The intermittent slow-downs have now been resolved.