Searchspring incident

Searchspring Management Console

Notice Resolved View vendor source →

Searchspring experienced a notice incident on April 25, 2024 affecting SMC ( Searchspring Management Console ), lasting 22h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2024, 07:45 PM UTC
Resolved
Apr 26, 2024, 06:43 PM UTC
Duration
22h 58m
Detected by Pingoru
Apr 25, 2024, 07:45 PM UTC

Affected components

SMC ( Searchspring Management Console )

Update timeline

  1. investigating Apr 25, 2024, 07:45 PM UTC

    Our Searchspring Management Console (SMC) is experiencing an issue due to a 3rd party vendor we use. They have identified an outage cause and are working to resolve the issue. Searchspring users may see missing logos, buttons, and other assets. We will continue to monitor their status page and update you here as soon as we know more.

  2. investigating Apr 25, 2024, 09:11 PM UTC

    The issue with the 3rd party vendor has been resolved and the SMC is back and fully operational.

  3. resolved Apr 26, 2024, 06:43 PM UTC

    This incident has been resolved.