Searchspring incident

Degraded Search Performance

Notice Resolved View vendor source →

Searchspring experienced a notice incident on June 3, 2024 affecting Search, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 06:37 PM UTC
Resolved
Jun 03, 2024, 06:47 PM UTC
Duration
9m
Detected by Pingoru
Jun 03, 2024, 06:37 PM UTC

Affected components

Search

Update timeline

  1. investigating Jun 03, 2024, 06:37 PM UTC

    We are currently experiencing an elevated number of errors related to our search API. This will impact some traffic in the North America region. We are currently investigating and will provide regular updates in 30 minutes intervals or sooner.

  2. monitoring Jun 03, 2024, 06:43 PM UTC

    We have identified and resolved the source of the issue. We are now monitoring the situation the ensure normal performance continues.

  3. resolved Jun 03, 2024, 06:47 PM UTC

    The issue has now been resolved.