Searchspring experienced a critical incident on March 4, 2025 affecting SMC ( Searchspring Management Console ), lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
SMC ( Searchspring Management Console )
Update timeline
- investigating Mar 04, 2025, 04:11 AM UTC
We are currently investigating an issue preventing users from accessing the Searchspring Management Console (SMC). Our teams are actively working on a resolution and will provide an update within the next 30 minutes. We appreciate your patience.
- investigating Mar 04, 2025, 04:19 AM UTC
We are continuing to investigate this issue.
- monitoring Mar 04, 2025, 04:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 04, 2025, 06:57 AM UTC
This incident has been resolved.