Seald experienced a minor incident on April 17, 2025 affecting Seald Workers, lasting –. The incident has been resolved; the full update timeline is below.
Affected components
Seald Workers
Update timeline
- resolved Apr 17, 2025, 03:07 AM UTC
Our caching service, which is used for certain operations, has crashed in a way that was not detected by our automated healthchecks. This has affected operations such as sending emails & SMS messages. We are working on re-establishing service. Update: Service seems re-established since 09:41. The issue was caused by a network problem at OVH which in turned caused a database update failure. We are still verifying the state of the database.