Seald incident

500 errors on many endpoints

Minor Resolved View vendor source →

Seald experienced a minor incident on November 5, 2025 affecting Seald Webservices, lasting –. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 06:45 AM UTC
Resolved
Nov 05, 2025, 06:45 AM UTC
Duration
–
Detected by Pingoru
Nov 05, 2025, 06:45 AM UTC

Affected components

Seald Webservices

Update timeline

  1. resolved Nov 05, 2025, 06:45 AM UTC

    It seems many endpoints end up in 500 errors. We are investigating. The error seems to originate in a connection error between the application servers and the databases. It seems other customers of our hosting provider complain that hostnames for the databases cannot be resolved. We have opened a support ticket, OVHCloud status page does not reflect the incident yet. UPDATE: A similar incident has been reported on OVHCloud's status page: https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 UPDATE: OVH announces that the incident should be fixed, but are still monitoring. UPDATE: Our internal monitoring shows that errors are reduced a lot, but not down to zero yet. UPDATE: Our internal monitoring does not show any errors anymore.