ScyllaDB experienced a major incident on June 12, 2025 affecting Cloud API and Cloud App and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Cloud APICloud AppSSO & SAML authentication
Update timeline
- identified Jun 12, 2025, 06:57 PM UTC
We are currently investigating issues affecting access to ScyllaDB Monitoring and the ScyllaDB Cloud Portal. Please note that there is no impact to clusters running on ScyllaDB Cloud. We will provide updates as they become available. The issue appears to be related to broader internet connectivity problems, potentially involving Cloudflare. We are beginning to receive reports that access is starting to improve or has been restored.
- identified Jun 12, 2025, 06:58 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 12, 2025, 09:02 PM UTC
This incident has been resolved.