ScyllaDB incident

Cloud app incident

Major Resolved View vendor source →

ScyllaDB experienced a major incident on November 28, 2023 affecting Cloud API and Cloud App, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 02:25 PM UTC
Resolved
Nov 28, 2023, 03:45 PM UTC
Duration
1h 19m
Detected by Pingoru
Nov 28, 2023, 02:25 PM UTC

Affected components

Cloud APICloud App

Update timeline

  1. identified Nov 28, 2023, 02:25 PM UTC

    We found configuration issue facing customers which could lead to the inability to list clusters and other frontend malfunctions. The bug has been identified and a fix is on the way.

  2. monitoring Nov 28, 2023, 03:13 PM UTC

    The patch has been deployed. We are continuing to monitor the status.

  3. resolved Nov 28, 2023, 03:45 PM UTC

    Systems are fully operational. Issue is resolved.