ScyllaDB incident

Cluster bootstrap fails

Notice Resolved View vendor source →

ScyllaDB experienced a notice incident on June 20, 2024 affecting Cloud API, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 04:06 PM UTC
Resolved
Jun 20, 2024, 06:17 PM UTC
Duration
2h 10m
Detected by Pingoru
Jun 20, 2024, 04:06 PM UTC

Affected components

Cloud API

Update timeline

  1. investigating Jun 20, 2024, 04:06 PM UTC

    At the moment, we are experiencing issues with creating new clusters.

  2. resolved Jun 20, 2024, 06:17 PM UTC

    This incident has been resolved.

  3. postmortem Jun 23, 2024, 11:43 AM UTC

    The [keyserver.ubuntu.com](http://keyserver.ubuntu.com), a critical service for retrieving GPG keys required during the setup and upgrade processes, was unavailable. This caused failures in the automation scripts that rely on these keys for secure package installations and updates.