Scurri experienced a notice incident on June 5, 2025 affecting Scurri Platform API and Scurri front-end, lasting 23h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2025, 08:39 AM UTC
We are currently experiencing issues with our support phone system. If you are trying to contact us about an urgent issue, please raise a ticket with urgent in the subject line, and we will act on it as a priority. Apologies for any inconvenience, but we hope to resolve this as soon as possible.
- monitoring Jun 05, 2025, 09:06 AM UTC
A change has been implemented, and our phone system is now back up and running. We will continue to monitor to make sure that there are no further issues. But if you experience any problems with contacting us via phone, please reach out to [email protected]
- resolved Jun 06, 2025, 08:30 AM UTC
This incident has been resolved.