Scurri incident

Intermittent connectivity Issue with DPD services

Scurri experienced a notice incident on September 6, 2022 affecting Scurri Platform API and Scurri front-end, lasting 17h 20m. The incident has been resolved; the full update timeline is below.

Started: Sep 06, 2022, 02:46 PM UTC
Resolved: Sep 07, 2022, 08:07 AM UTC
Duration: 17h 20m
Detected by Pingoru: Sep 06, 2022, 02:46 PM UTC

Affected components

Scurri Platform APIScurri front-end

Update timeline

identified Sep 06, 2022, 02:46 PM UTC

DPD have informed us that they are experiencing an internal system outage on our side currently. The DPD team is in the process of restarting the servers on our side and it has been advised, that service will be fully restored as soon as possible
monitoring Sep 06, 2022, 03:38 PM UTC

DPD has confirmed that they have made a change and that services are now working as expected We will continue to monitor for the rest of the day, but if you experience any further issues please contact our support team at [email protected]
resolved Sep 07, 2022, 08:07 AM UTC

Resolving the status page as after monitoring the DPD services are now working as expected If you experience any further issues please contact our support team at [email protected]