Scurri incident

Intermittent connectivity Issue with Evri services

Scurri experienced a notice incident on October 14, 2022 affecting Scurri Platform API and Scurri front-end, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started: Oct 14, 2022, 09:10 AM UTC
Resolved: Oct 14, 2022, 02:14 PM UTC
Duration: 5h 4m
Detected by Pingoru: Oct 14, 2022, 09:10 AM UTC

Affected components

Scurri Platform APIScurri front-end

Update timeline

identified Oct 14, 2022, 09:10 AM UTC

We have identified an intermittent issue when connecting to Evri's server to generate labels. Evri confirmed that they are aware of an issue and this is currently being investigated by their technical and incident teams with a high priority As soon as we have an update we will update this incident.
resolved Oct 14, 2022, 02:14 PM UTC

Evri has confirmed that the issue is now resolved, and shipments are now being processed successfully If you are experiencing any further issues please don't hesitate to contact our support team at [email protected]