Scurri experienced a notice incident on December 15, 2023 affecting Scurri Platform API and Scurri front-end, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Scurri Platform APIScurri front-end
Update timeline
- investigating Dec 15, 2023, 11:39 AM UTC
We have identified an issue with generating DHL Express labels and this has been raised with DHL for investigation. As soon as we have further information we will update this incident.
- resolved Dec 15, 2023, 03:45 PM UTC
DHL has resolved the service degradation issue that customers experienced today. Labels can now be successfully generated.