Scurri experienced a notice incident on June 11, 2024 affecting Scurri Platform API and Scurri front-end, lasting 17h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Scurri Platform APIScurri front-end
Update timeline
- identified Jun 11, 2024, 04:13 PM UTC
We have identified an intermittent issue when connecting to DPD Ireland's server to generate labels. DPD confirmed that they are aware of internet connectivity issues, and their network provider is currently working on the issue. As soon as we have an update we will update this incident.
- resolved Jun 12, 2024, 09:29 AM UTC
DPD has resolved the intermittent timeout issues, and labels are generating again successfully If you are still experiencing issues, please don't hesitate to contact our support team at [email protected]