Scurri experienced a notice incident on February 5, 2025 affecting Scurri Platform API and Scurri front-end, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 05, 2025, 09:16 AM UTC
We have identified an issue with DPD UK services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.
- identified Feb 05, 2025, 09:56 AM UTC
DPD has confirmed that the issue with the service is on their end and is currently being looked into as a matter of urgency. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.
- monitoring Feb 05, 2025, 01:58 PM UTC
It's been confirmed by DPD that they have resolved the issue, and labels are now generating successfully. We will continue to monitor over the next while to make sure that the issue does not occur again If you're still experiencing any issues, please contact [email protected]
- resolved Feb 06, 2025, 11:35 AM UTC
We have monitored DPD and can confirm that the issue now looks to be resolved. If you are experiencing any issues, please contact [email protected]