Scurri incident

Intermittent connectivity Issue with Deutsche Post International (DPI) services

Notice Resolved View vendor source →

Scurri experienced a notice incident on August 30, 2022 affecting Scurri Platform API and Scurri front-end, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2022, 08:25 AM UTC
Resolved
Aug 30, 2022, 12:38 PM UTC
Duration
4h 12m
Detected by Pingoru
Aug 30, 2022, 08:25 AM UTC

Affected components

Scurri Platform APIScurri front-end

Update timeline

  1. identified Aug 30, 2022, 08:25 AM UTC

    Deutsche Post International (DPI) has contacted us to confirm that they are experiencing issues currently when trying to generate labels. They are currently investigating with high priority. As soon as we have further information we will update this incident.

  2. resolved Aug 30, 2022, 12:38 PM UTC

    DPI has confirmed that they have resolved the issue, and after a period of monitoring we can confirm that they are now generating labels successfully If you experience any further issues, please don't hesitate to contact our support team at [email protected]