Scurri experienced a notice incident on November 29, 2022 affecting Scurri Platform API and Scurri front-end, lasting 4h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 29, 2022, 12:07 PM UTC
We have identified an issue with DPD services and are currently investigating it with high priority. As soon as we have further information we will update this incident.
- identified Nov 29, 2022, 01:07 PM UTC
DPD have confirmed that they currently experiencing technical issues, and are working on this as a priority and hope to have the services restored as quickly as possible. In the meantime, they have asked if you can keep trying the service should return shortly Thave have apologised for any inconvenience this may have caused
- resolved Nov 29, 2022, 04:22 PM UTC
DPD have confirmed that they have resolved the intermittent issues on their side, and have asked customers to retry any shipments that are currently in error If you are still experiencing issues please dont hesitate to contact our support team at [email protected]