Scurri experienced a notice incident on November 30, 2022 affecting Scurri Platform API and Scurri front-end, lasting 5h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Scurri Platform APIScurri front-end
Update timeline
- investigating Nov 30, 2022, 12:13 PM UTC
We have identified an intermittent issue when connecting to Evri's server to generate labels. We have raised this with Hermes for investigation. As soon as we have an update we will update this incident.
- resolved Nov 30, 2022, 05:39 PM UTC
Evri has confirmed that they have resolved the intermittent issue and labels should now be generating successfully If you are still experiencing issues please don't hesitate to contact our support team at [email protected]