Scurri incident

Spring Global Shipment Generation Issues

Notice Resolved View vendor source →

Scurri experienced a notice incident on February 14, 2023 affecting Scurri front-end, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2023, 02:11 PM UTC
Resolved
Feb 16, 2023, 04:36 PM UTC
Duration
2d 2h
Detected by Pingoru
Feb 14, 2023, 02:11 PM UTC

Affected components

Scurri front-end

Update timeline

  1. investigating Feb 14, 2023, 02:11 PM UTC

    Dear Scurri Customer, We are currently investigating an issue with label generation for Spring Global. When trying to generate a label for Spring Global you may receive one of the following errors: Service TRCK could not be found for this region / Service UNTR could not be found for this region. We are working with Spring Global directly to resolve this issue and will update this page with an update once available.

  2. resolved Feb 16, 2023, 04:36 PM UTC

    This incident has been resolved.