Scurri experienced a notice incident on March 8, 2023 affecting Scurri front-end, lasting 6h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Scurri front-end
Update timeline
- identified Mar 08, 2023, 10:09 AM UTC
There is currently an issue with the ticketing system Zendesk, where new tickets are not being created as expected Zendesk is currently working on resolving the issue at the moment, but we will work on responding to any new tickets as soon as possible If you have any urgent issues, please ring any of the following support numbers: +44 20 360 33123 | +353 51 596044 or contact us via chat
- resolved Mar 08, 2023, 04:35 PM UTC
Zendesk has resolved the issue on their side, and tickets are now being created successfully now