Scurri incident

Issue with Evri service

Notice Resolved View vendor source →

Scurri experienced a notice incident on November 6, 2023 affecting Scurri Platform API and Scurri front-end, lasting 22h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 11:40 AM UTC
Resolved
Nov 07, 2023, 10:08 AM UTC
Duration
22h 28m
Detected by Pingoru
Nov 06, 2023, 11:40 AM UTC

Affected components

Scurri Platform APIScurri front-end

Update timeline

  1. investigating Nov 06, 2023, 11:40 AM UTC

    We have identified an intermittent issue connecting with Evri services. We have contacted Evri and are awaiting a response. We will update this incident as soon as we have further information This is impacting the generation of Evri labels. Please check back here for updates on this issue.

  2. resolved Nov 07, 2023, 10:08 AM UTC

    This incident has been resolved.