Scurri incident

Scurri Features Access Issue

Notice Resolved View vendor source →

Scurri experienced a notice incident on August 14, 2024 affecting Scurri front-end, lasting 22h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 08:55 AM UTC
Resolved
Aug 15, 2024, 07:02 AM UTC
Duration
22h 6m
Detected by Pingoru
Aug 14, 2024, 08:55 AM UTC

Affected components

Scurri front-end

Update timeline

  1. investigating Aug 14, 2024, 08:55 AM UTC

    Dear customer, We have identified an issue this morning that may be impacting some customers access to additional features. We are working to restore full access to all features as a priority. Please monitor this page for updates.

  2. identified Aug 14, 2024, 08:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 14, 2024, 09:30 AM UTC

    Dear customer, The issue is now resolved and full access to features has been restored. If you experience any issues please contact [email protected] We will continue to monitor over the coming hours.

  4. resolved Aug 15, 2024, 07:02 AM UTC

    Monitoring has shown no further issues and the incident is now being moved to resolved.