Scurri incident

Issue with Evri services

Notice Resolved View vendor source →

Scurri experienced a notice incident on November 19, 2024, lasting 7h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 08:47 AM UTC
Resolved
Nov 19, 2024, 04:14 PM UTC
Duration
7h 26m
Detected by Pingoru
Nov 19, 2024, 08:47 AM UTC

Update timeline

  1. investigating Nov 19, 2024, 08:47 AM UTC

    We have identified an issue with Evri services and are currently investigating. Evri have acknowledged the issue and are working on a solution. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

  2. monitoring Nov 19, 2024, 11:20 AM UTC

    Evri have implemented a fix and we are seeing successful label requests. We are now monitoring. If you continue to see issues on Evri please contact [email protected].

  3. resolved Nov 19, 2024, 04:14 PM UTC

    This incident has been resolved.