Screenful Outage History

Screenful is up right now

Screenful had 6 outages in the last 2 years totaling 37h 35m of downtime — averaging 0.2 incidents per month.

There were 6 Screenful outages since October 3, 2024 totaling 37h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.screenful.com

Critical October 20, 2025

Screenful app unavailable due to cloud outage

Detected by Pingoru
Oct 20, 2025, 10:07 AM UTC
Resolved
Oct 20, 2025, 11:12 AM UTC
Duration
1h 5m
Affected: Screenful appTrello Power-UpAtlassian add-on for JIRA Cloud
Timeline · 2 updates
  1. identified Oct 20, 2025, 10:07 AM UTC

    This incident is part of a multi-cloud Service Disruption affecting various services. We're monitoring the situation and will post updates here.

  2. resolved Oct 20, 2025, 11:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 10, 2025

Screenful app unavailable

Detected by Pingoru
Jun 10, 2025, 08:38 AM UTC
Resolved
Jun 11, 2025, 04:46 AM UTC
Duration
20h 8m
Affected: Screenful app
Timeline · 4 updates
  1. identified Jun 10, 2025, 08:38 AM UTC

    The Screenful app is not available due to an outage with our platform vendor. We’re working to resolve the issue.

  2. identified Jun 10, 2025, 07:02 PM UTC

    Our platform vendor Heroku is experiencing a major disruption. We're still working to resume service. Thank you for your patience.

  3. monitoring Jun 11, 2025, 04:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2025, 04:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 21, 2025

Analytics data not updating

Detected by Pingoru
May 21, 2025, 06:27 AM UTC
Resolved
May 21, 2025, 09:54 AM UTC
Duration
3h 27m
Affected: Screenful app
Timeline · 3 updates
  1. identified May 21, 2025, 06:27 AM UTC

    We have noticed that updates to analytics data are failing. Application works otherwise normally. Our engineers are working to fix the situation.

  2. monitoring May 21, 2025, 09:36 AM UTC

    Analytics data updates are working again. We're still monitoring the situation, though.

  3. resolved May 21, 2025, 09:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 9, 2024

Screenful app not loading

Detected by Pingoru
Oct 09, 2024, 01:24 PM UTC
Resolved
Oct 09, 2024, 05:00 PM UTC
Duration
3h 35m
Affected: Screenful appTrello Power-UpAtlassian add-on for JIRA CloudScreenful API
Timeline · 4 updates
  1. investigating Oct 09, 2024, 01:24 PM UTC

    The Screenful app is not loading or it's loading very slowly. We're investigating the issue.

  2. identified Oct 09, 2024, 01:51 PM UTC

    Our platform provider has been notified and is investigating the issue.

  3. monitoring Oct 09, 2024, 04:40 PM UTC

    The situation has been improving and at the moment app loading is close to normal. We're continuing to monitor the situation with our platform vendor.

  4. resolved Oct 09, 2024, 05:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 8, 2024

Screenful app is unavailable

Detected by Pingoru
Oct 08, 2024, 05:33 PM UTC
Resolved
Oct 08, 2024, 10:56 PM UTC
Duration
5h 23m
Affected: Screenful appAtlassian add-on for JIRA CloudScreenful API
Timeline · 3 updates
  1. investigating Oct 08, 2024, 05:33 PM UTC

    We are currently investigating this issue.

  2. identified Oct 08, 2024, 06:15 PM UTC

    We have identified the issue, which is now being investigated by our platform provider.

  3. resolved Oct 08, 2024, 10:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 3, 2024

Failed logins and slow app loading

Detected by Pingoru
Oct 03, 2024, 01:48 PM UTC
Resolved
Oct 03, 2024, 05:43 PM UTC
Duration
3h 55m
Affected: Screenful app
Timeline · 3 updates
  1. investigating Oct 03, 2024, 01:48 PM UTC

    We're seeing intermittent slow loading of the app and occasional failed logins. Our engineers are investigating this issue.

  2. monitoring Oct 03, 2024, 03:44 PM UTC

    App performance and logins are back to normal. We're monitoring still monitoring the situation, though.

  3. resolved Oct 03, 2024, 05:43 PM UTC

    This incident has been resolved.

Read the full incident report →