Screenful experienced a critical incident on September 9, 2020 affecting Screenful app and Trello Power-Up and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Screenful appTrello Power-UpAtlassian add-on for JIRA CloudScreenful API
Update timeline
- identified Sep 09, 2020, 08:51 AM UTC
We're recovering from a system failure. The issue has been identified and our engineers are fixing it.
- monitoring Sep 09, 2020, 11:34 AM UTC
We've brought the Screenful web app back online. Users should be able to log in and view dashboards and reports normally. We're monitoring the situation.
- resolved Sep 09, 2020, 12:06 PM UTC
This incident has been resolved.