Screenful incident

Asana integration failures

Major Resolved View vendor source →

Screenful experienced a major incident on October 27, 2021 affecting Screenful app, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2021, 06:42 PM UTC
Resolved
Oct 27, 2021, 08:56 PM UTC
Duration
2h 13m
Detected by Pingoru
Oct 27, 2021, 06:42 PM UTC

Affected components

Screenful app

Update timeline

  1. investigating Oct 27, 2021, 06:42 PM UTC

    Most Asana data sources are not syncing at the moment. Users can reauthorisise the integrations which may, but is not guaranteed, solve the issue. Our engineers are investigating.

  2. identified Oct 27, 2021, 08:39 PM UTC

    We have located the issue and it's being fixed. Most data sources should be syncing again.

  3. resolved Oct 27, 2021, 08:56 PM UTC

    We have located the issue and fixed it. Asana data sources are syncing normally again.