Screenful experienced a major incident on November 4, 2021 affecting Asana integration, lasting 16h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Asana integration
Update timeline
- identified Nov 04, 2021, 05:05 PM UTC
Asana users are seeing incorrect timing metrics and sprint burdown figures. Other kinds of discrepancies are also possible. The root cause is that the data format of task status changes in the Asana API has changed. We're adapting our integration to the new format.
- monitoring Nov 05, 2021, 07:53 AM UTC
We have fixed the underlying issue and we're continuing to verify that the produced metrics are correct.
- resolved Nov 05, 2021, 10:04 AM UTC
This incident has been resolved.