Screenful incident

Screenful app is unavailable

Critical Resolved View vendor source →

Screenful experienced a critical incident on September 6, 2022 affecting Screenful app and Atlassian add-on for JIRA Cloud, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2022, 04:44 PM UTC
Resolved
Sep 06, 2022, 06:12 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 06, 2022, 04:44 PM UTC

Affected components

Screenful appAtlassian add-on for JIRA Cloud

Update timeline

  1. investigating Sep 06, 2022, 04:44 PM UTC

    The Screenful app is unavailable, users will not be able log in or use the app. We’re investigating the issue.

  2. identified Sep 06, 2022, 05:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 06, 2022, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 06, 2022, 06:12 PM UTC

    This incident has been resolved.