Screenful incident

Missing metrics for some Monday data sources

Minor Resolved View vendor source →

Screenful experienced a minor incident on September 20, 2023 affecting Monday integration, lasting 9h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2023, 08:31 AM UTC
Resolved
Sep 20, 2023, 05:34 PM UTC
Duration
9h 2m
Detected by Pingoru
Sep 20, 2023, 08:31 AM UTC

Affected components

Monday integration

Update timeline

  1. investigating Sep 20, 2023, 08:31 AM UTC

    Some monday users are seeing in missing or incorrect metrics on their charts. We're investigating the incident.

  2. identified Sep 20, 2023, 09:43 AM UTC

    The issue has been identified and we're implementing a fix.

  3. identified Sep 20, 2023, 01:51 PM UTC

    The underlying problem has been fixed and we're now reloading data for all monday data sources.

  4. resolved Sep 20, 2023, 05:34 PM UTC

    This incident has been resolved.