Screenful experienced a minor incident on December 23, 2019 affecting Screenful app and Atlassian add-on for JIRA Cloud, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Screenful appAtlassian add-on for JIRA Cloud
Update timeline
- investigating Dec 23, 2019, 09:12 PM UTC
Jira dashboards are not being refreshed with new data at the moment. Our tech team is investigating the issue.
- resolved Dec 23, 2019, 10:25 PM UTC
The issue was caused by a recent update to our Jira integration. We've rolled back the changes and dashboards should be updating again.