Screenful incident

Failed logins and slow app loading

Major Resolved View vendor source →

Screenful experienced a major incident on October 3, 2024 affecting Screenful app, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2024, 01:48 PM UTC
Resolved
Oct 03, 2024, 05:43 PM UTC
Duration
3h 55m
Detected by Pingoru
Oct 03, 2024, 01:48 PM UTC

Affected components

Screenful app

Update timeline

  1. investigating Oct 03, 2024, 01:48 PM UTC

    We're seeing intermittent slow loading of the app and occasional failed logins. Our engineers are investigating this issue.

  2. monitoring Oct 03, 2024, 03:44 PM UTC

    App performance and logins are back to normal. We're monitoring still monitoring the situation, though.

  3. resolved Oct 03, 2024, 05:43 PM UTC

    This incident has been resolved.